Information & Communication Technology

We are seeking a proactive and customer-focused Technical Service Representative to join our team. This role is central to delivering high-quality service support across Australia, combining technical troubleshooting, service coordination, and customer service responsibilities.You will act as a key point of contact for service-related enquiries, providing remote technical support, coordinating repairs and field service activities, and supporting both customers and internal stakeholders.This is an ideal opportunity for an engineer who enjoys a mix of technical problem-solving, customer interaction, and operational coordination.Key ResponsibilitiesTechnical Service &amp; Support<ul><li>Provide remote (back-to-base) technical support via phone, email, and digital platforms&nbsp;</li><li>Troubleshoot and diagnose equipment issues, determining appropriate solutions&nbsp;</li><li>Coordinate and manage equipment repairs, ensuring timely turnaround&nbsp;</li><li>Triage service requests and escalate to Field Service Engineers when required&nbsp;</li><li>Schedule and coordinate field service activities to optimise response times&nbsp;</li><li>Raise and manage service jobs, repair orders, and return authorisations in ERP systems&nbsp;</li><li>Prepare service quotations for repairs, maintenance, and service contracts&nbsp;</li><li>Administer and maintain customer service contracts&nbsp;</li><li>Coordinate incoming repairs, including logging, tracking, and processing&nbsp;</li><li>Monitor calibration schedules to ensure compliance and timely servicing&nbsp;</li><li>Maintain accurate service documentation and records&nbsp;</li><li>Liaise with global technical teams and internal stakeholders&nbsp;</li></ul>Customer Service &amp; Sales Support<ul><li>Manage customer orders from processing through to delivery&nbsp;</li><li>Coordinate pricing, lead times, and shipping requirements&nbsp;</li><li>Maintain accurate customer data in ERP/CRM systems&nbsp;</li><li>Respond to customer enquiries professionally and promptly&nbsp;</li><li>Support sales activities including quotations and order follow-ups&nbsp;</li><li>Manage returns and customer issues in line with company procedures&nbsp;</li><li>Assist with inventory coordination and stocktakes&nbsp;</li><li>Provide general administrative and operational support&nbsp;</li></ul>Logistics &amp; Warehouse Support (Occasional)<ul><li>Assist with basic warehouse and logistics activities as required&nbsp;</li><li>Support receiving and dispatch of goods, including checking and handling equipment&nbsp;</li><li>Assist with packing, labelling, and preparing shipments&nbsp;</li><li>Coordinate with internal teams to ensure accurate and timely order fulfilment&nbsp;</li></ul>About YouEssential:<ul><li>A recognised engineering degree (Mechanical, Biomedical, Electrical, or similar)&nbsp;</li><li>Experience in customer service, technical support, or service coordination roles&nbsp;</li><li>Strong technical aptitude with the ability to troubleshoot and diagnose equipment issues&nbsp;</li><li>Excellent communication skills, with the ability to explain technical concepts clearly&nbsp;</li><li>Highly organised with strong time management and prioritisation skills&nbsp;</li><li>A proactive, customer-first mindset&nbsp;</li><li>Experience using ERP/CRM systems (e.g. SAP or similar)&nbsp;</li><li>Intermediate to advanced Microsoft Office skills&nbsp;</li></ul>Desirable:<ul><li>Experience in laboratory equipment, life sciences, or medical devices&nbsp;</li><li>Experience with equipment servicing, diagnostics, or repair coordination&nbsp;</li><li>Familiarity with service contracts, calibration processes, or regulated environments&nbsp;</li><li>Experience working with global teams&nbsp;</li></ul>What We Offer<ul><li>Opportunity to work in a technically engaging and customer-focused role&nbsp;</li><li>Exposure to global teams and advanced equipment&nbsp;</li><li>Supportive team environment with opportunities for growth and development&nbsp;</li><li>Competitive salary package&nbsp;</li></ul>How to ApplyIf you are an engineer who enjoys solving problems, working with customers, and coordinating technical services, we would love to hear from you. Apply now with your CV and cover letter.

Annual

We are seeking a proactive and customer-focused Technical Service Representative to join our team.

Technical & Customer Service Representative

Full time

<ul><li>Configure, maintain, and support routers, switches, firewalls, wireless access points and other network devices for SMB and enterprise clients.</li><li>Monitor network performance, identify issues, and take proactive steps to ensure stability, uptime and security.</li><li>Administer LAN/WAN, VPN, VoIP and internet connectivity services, including fault diagnosis and escalation to carriers where required.</li><li>Implement and maintain network security controls including firewalls, access control lists, antivirus, and patching in line with company standards and client requirements.</li><li>Assist with deployment and support of cloud and hybrid environments (e.g. Office 365, cloud-hosted services) as they relate to network connectivity.</li><li>Maintain accurate documentation of network configurations, changes, and procedures.</li><li>Provide Level 2/3 support to internal and external stakeholders via phone, remote tools, and on‑site visits as required.</li><li>Participate in after-hours support/on‑call rotation when required.</li></ul> <h3>Benefits</h3><ul><li>Competitive salary package in the range of A$80,000 – A$100,000 plus superannuation, commensurate with skills and experience.</li><li>Opportunity to work with a growing telecommunications and ICT solutions provider on diverse projects and clients.</li><li>Supportive team environment with opportunities for professional development and certification.</li></ul> <h3>Task & responsibilities</h3><ul><li>Configure, maintain, and support routers, switches, firewalls, wireless access points and other network devices for SMB and enterprise clients.</li><li>Monitor network performance, identify issues, and take proactive steps to ensure stability, uptime and security.</li><li>Administer LAN/WAN, VPN, VoIP and internet connectivity services, including fault diagnosis and escalation to carriers where required.</li><li>Implement and maintain network security controls including firewalls, access control lists, antivirus, and patching in line with company standards and client requirements.</li><li>Assist with deployment and support of cloud and hybrid environments (e.g. Office 365, cloud-hosted services) as they relate to network connectivity.</li><li>Maintain accurate documentation of network configurations, changes, and procedures.</li><li>Provide Level 2/3 support to internal and external stakeholders via phone, remote tools, and on‑site visits as required.</li><li>Participate in after-hours support/on‑call rotation when required.</li></ul> <h3>Qualification & experience</h3><ul><li>Industry certifications (e.g. CCNA, CompTIA Network+, Fortinet, MikroTik or similar).</li><li>Experience with VoIP, SIP trunks and business phone systems.</li><li>Exposure to cybersecurity tools and practices, such as intrusion detection, endpoint security and vulnerability management.</li><li>Experience working within an MSP or telecommunications provider in Australia.freelancer+1</li></ul>

Network Administrator for a Melbourne-based IT business

Network Administrator

About the job (Tasks and Duties)&nbsp;&nbsp;As a Senior Software Engineer, you will play a critical role in building scalable, secure, and robust digital products. You will take ownership of technical solutions from conception to deployment. In this role, you will:<ul><li>Research, consult, analyse, and evaluate system program needs to build the future, creating scalable new digital products and infrastructure faster than previously possible.</li><li>Identify technology limitations, deficiencies, and bottlenecks in existing systems. You will transform the present by upgrading underlying system architecture and workflows, rather than just adding more tools.</li><li>Test, debug, diagnose, and correct errors within established testing protocols to unlock value from legacy systems. You will make existing systems more visible, safer, and less expensive to maintain, controlling complexity without assuming everything needs to be replaced.</li><li>Write and maintain high-quality program code and technical specifications under quality-accredited standards, utilizing modern methodologies like Spec-Driven</li><li>Development (SDD) where clear architectural intent drives implementation.</li><li>Develop continuous improvement and continuous delivery (CI/CD) strategies, including Harness Engineering—designing the robust scaffolding, constraints, and feedback loops required to safely support AI coding agents and human developers.</li><li>Provide expert advice, guidance, and expertise in developing proposals for software design activities, including evaluating technical costs and recommending software or infrastructure upgrades.</li><li>Create and develop internal tools required to support efficient software management, infrastructure, and system security.</li><li>Collect and analyse operational metrics to monitor system health and optimise overall application performance.</li><li>Identify and mitigate security risks throughout the product lifecycle, including applying encryption/decryption standards and performing system analysis to identify threats or anomalies.</li><li>Write, update, and maintain comprehensive technical documentation, end-user guides, and operational procedures for seamless engineering handoffs.</li></ul>&nbsp;&nbsp;Qualifications and Experience RequiredFormal Qualification:&nbsp;&nbsp;A Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a highly relevant field.Required Experience:&nbsp;<ul><li>6+ years of highly relevant professional experience as a Software Engineer, Systems Engineer, or Full Stack Developer.</li><li>Extensive generalist software engineering experience with a strong understanding of underlying system architecture, moving beyond specific programming languages to focus on logic, structure, and intent.</li><li>Demonstrated interest or hands-on experience with modern AI-assisted engineering paradigms, such as Spec-Driven Development, Harness Engineering, or autonomous agent workflows.</li><li>Proven ability to safely integrate, refactor, and modernise complex legacy systems, making them highly visible and easy to maintain without requiring full rebuilds.</li><li>Demonstrated expertise in managing testing, automation, and continuous delivery (CI/CD) pipelines.</li><li>Strong understanding of software security practices, risk mitigation, and operational metric analysis.</li><li>Excellent communication skills with the ability to provide technical guidance, consult on system needs, and maintain thorough technical documentation.</li></ul>

Build the future, transform the present, and unlock the value of legacy systems as a Senior Software Engineer at Everest Engineering.

Senior Software Engineer

3 reasons this role stands out:
<ul data-start="310" data-end="522">
<li data-section-id="zf4jat" data-start="310" data-end="371">You own real systems end-to-end - not tickets handed down</li>
<li data-section-id="s1vmbs" data-start="372" data-end="447">You'll make architectural decisions that impact production from day one</li>
<li data-section-id="1qa4xkb" data-start="448" data-end="522">You'll work in a team that values clear thinking as much as clean code</li>
</ul>
Have you built software that actually had to work - not just compile, not just pass review, but hold up in production when it mattered?
A high-growth, VC-backed fintech is building products used by everyday Australians to access their earned wages, manage essential bills, and avoid falling into cycles of debt.
The problems here aren't theoretical. They sit at the intersection of real-world behaviour, financial pressure, and time-sensitive decision making. What you build directly affects how people navigate that.
This is not an environment where work is abstracted away into layers of process. Engineering decisions are visible, felt, and have consequences.
The kind of engineer this role suits
You don't start with code.
You start by structuring the problem - understanding what matters, what doesn't, and where the risks sit. You're comfortable when things are not fully defined, because you know how to bring clarity.
When you make decisions, you can explain them. Not in jargon, not defensively - just clearly. You understand trade-offs and you're comfortable making them.
You've seen production systems behave in ways you didn't expect. You've learned from that. You design with that in mind.
You don't measure your work in tickets closed. You think in terms of outcomes, impact, and whether what you built actually works the way it should.
You're comfortable being relied on.
What you'll be doing
You'll design and build backend systems using AWS serverless technologies (Lambda, AppSync, DynamoDB), contributing directly to a product used in the hands of real customers.
You'll take ambiguous problems and break them into logical, manageable components. Not everything will be pre-defined - part of your role is shaping the solution, not just implementing it.
You'll make architectural decisions where trade-offs matter - speed vs robustness, simplicity vs flexibility, cost vs scale. You won't always have perfect information, and that's expected.
You'll own services in production. That includes how they perform, how they fail, and how they evolve over time.
You'll work closely with product and stakeholders, not as a translator of requirements, but as a contributor to how solutions are formed.
What tends to work well in this environment
<ul data-start="2834" data-end="3221">
<li data-section-id="gajfzv" data-start="2834" data-end="2907">Engineers who bring structure to ambiguity rather than waiting for it</li>
<li data-section-id="1h188xn" data-start="2908" data-end="2965">People who can articulate thinking, not just outcomes</li>
<li data-section-id="1n3i930" data-start="2966" data-end="3057">Those who've experienced production systems at scale and understand operational reality</li>
<li data-section-id="14omzcu" data-start="3058" data-end="3146">Individuals who take responsibility for what they build, beyond the initial delivery</li>
<li data-section-id="juy87t" data-start="3147" data-end="3221">Engineers who value clarity and simplicity over unnecessary complexity</li>
</ul>
Core experience
<ul data-start="3249" data-end="3537">
<li data-section-id="1la7ub5" data-start="3249" data-end="3306">5+ years building software in production environments</li>
<li data-section-id="1n3rm0u" data-start="3307" data-end="3358">Strong experience with TypeScript or JavaScript</li>
<li data-section-id="94buya" data-start="3359" data-end="3414">Experience with AWS or another major cloud platform</li>
<li data-section-id="1mb0jiu" data-start="3415" data-end="3474">Familiarity with CI/CD and modern development practices</li>
<li data-section-id="17wzdqr" data-start="3475" data-end="3537">Computer Science degree or equivalent practical experience</li>
</ul>
Nice to have
<ul data-start="3562" data-end="3680">
<li data-section-id="1a0gc1r" data-start="3562" data-end="3625">Experience designing customer-facing APIs (REST or GraphQL)</li>
<li data-section-id="19ov0sh" data-start="3626" data-end="3680">Experience operating and maintaining live services</li>
</ul>
Tech stack
<ul data-start="3703" data-end="3800">
<li data-section-id="10j50r5" data-start="3703" data-end="3747">AWS (AppSync, Amplify, Lambda, DynamoDB)</li>
<li data-section-id="uen0jn" data-start="3748" data-end="3775">TypeScript / JavaScript</li>
<li data-section-id="je7s86" data-start="3776" data-end="3800">React / React Native</li>
</ul>
Location &amp; flexibility
Sydney-based team.
Working arrangements are flexible and built around outcomes. The expectation is that people manage their time and contribution in a way that supports delivery, not attendance.
Salary
Circa $200k + super.
There is a clear relationship here between capability, ownership, and reward. Strong engineers are recognised and paid accordingly.
 
 
Apply, let's have a chat about it?Skills:<ul><li>Software Engineer</li><li>Senior Software Engineer</li><li>Backend Engineer</li><li>Full Stack Engineer</li><li>TypeScript</li><li>JavaScript</li><li>AWS</li><li>Serverless</li><li>Lambda</li><li>AppSync</li><li>DynamoDB</li><li>API Development</li><li>Event Driven Architecture</li><li>Fintech</li><li>Startup</li><li>Sydney Jobs</li><li>Hybrid Work</li><li>CI/CD</li></ul>Salary benefits: Superannuation

3 reasons this role stands out:

You own real systems end-to-end - not tickets handed down
You'll

Role OverviewAn experienced Senior Consultant is sought to support complex enterprise service transformation initiatives centred on SAP S/4HANA Service Management. The role suits a practitioner who combines deep functional expertise with solution leadership experience.The successful candidate will shape service operating models and lead teams to implement service solutions.&nbsp; A background in SAP CRM Service Management and SAP ERP SD module is essential.&nbsp; This position requires strong stakeholder engagement, excellent consulting skills and solution-selling capability.It suits a consultant who enjoys shaping outcomes rather than only configuring solutions.&nbsp;Key ResponsibilitiesThe role will:<ul><li>Lead solution design for S/4HANA Service Management across Regular and Advanced Execution scenarios in Private and public cloud environments.</li><li>Drive alignment between business service strategy and enterprise architecture</li><li>Lead integration design across Service Management and SD, Finance and Procurement</li><li>Support Resource-Related Billing and Event-Based Revenue Recognition implementation approaches</li><li>Facilitate fit-to-standard workshops and executive design sessions</li><li>Provide delivery leadership across Agile and hybrid implementation environments</li><li>Coordinate cross-stream integration with CX platforms</li><li>Support post-go-live optimisation and remediation activities</li><li>Mentor consultants and contribute to capability uplift within delivery teams</li></ul>Skills And Experience RequiredCandidates should demonstrate:<ul><li>15+ years of SAP delivery experience within service and customer operations domains</li><li>Proven leadership across S/4HANA Service Management implementations.&nbsp; A minimum of two full SAP S/4 Private Cloud Service Management implementations from Design to go live.</li><li>Experience designing integrated service architectures based on Service Management across multiple SAP modules</li><li>Hands-on configuration in Service Management and understanding of Advanced Execution scenarios</li><li>Experience supporting Resource-Related Billing and EBRR concepts</li><li>Confidence working with Agile delivery frameworks such as SAFe, Jira, or Octane</li><li>Experience operating as Service SME, Stream Lead, or Functional Architect</li><li>Capability facilitating workshops with business and technical stakeholders</li><li>Strong communication skills suitable for multinational delivery environments</li></ul>Qualifications Required<ul><li>A degree in a Technology Discipline is required, or 5 years of work experience in lieu</li><li>Certification in S/4HANA Service Management Private Cloud</li></ul>Highly Regarded ExperienceThe following will strengthen suitability:<ul><li>Experience supporting upgrade or remediation programmes</li><li>Integration leadership across Salesforce or adjacent CX ecosystems</li><li>Background supporting contact centre or installed base service models</li><li>Certification in other SAP modules and solutions</li></ul>What Success Looks LikeWithin the first six months, the consultant will:<ul><li>Establish credibility as the Service domain authority</li><li>Be known in the Australian SAP community as a specialist in Service Management</li><li>Be a trusted advisor to our customers and team members</li><li>High utilisation across billable work and sales opportunities.</li></ul>&nbsp; <h3>Benefits</h3>This role offers a rare opportunity to operate at the forefront of SAP S/4HANA Service Management transformation in Australia. It suits experienced consultants who want to influence enterprise service strategy, lead complex delivery outcomes, and strengthen their standing as recognised Service domain specialists.<h3>Establish Yourself As A Recognised Service Management Authority</h3>You will be positioned as a specialist in SAP S/4HANA Service Management across the Australian market. The role supports active participation in major transformation programmes and enables you to build visibility as a trusted advisor to both customers and senior delivery teams.This is an opportunity to move beyond configuration-led delivery and operate as a Service domain leader shaping operating models and enterprise solution direction.<h3>Lead Enterprise-Scale Service Transformation Initiatives</h3>You will take ownership of solution design across Regular and Advanced Execution Service Management scenarios in both Public and Private Cloud environments. The role includes responsibility for aligning service strategy with enterprise architecture across Sales and Distribution, Finance, Procurement, and Customer Experience platforms.This breadth of engagement strengthens your capability as a Service architecture specialist rather than a single-stream functional consultant.<h3>Expand Your Commercial And Advisory Influence</h3>You will contribute to solution shaping activities supporting both delivery and sales opportunities. This exposure strengthens your consulting profile and builds experience working with executive stakeholders during transformation planning and design phases.The role provides a pathway towards Functional Architect, Domain Lead, or Practice leadership positions.<h3>Strengthen Your Expertise In High-Value Service Execution Scenarios</h3>You will work directly with advanced Service Management capabilities including:<ul><li>Resource-Related Billing</li><li>Event-Based Revenue Recognition</li><li>Advanced Execution service models</li><li>Integrated service architectures across ERP and CX platforms</li></ul>These areas are increasingly central to complex service transformation programmes and significantly strengthen long-term market positioning.<h3>Operate In A Leadership Role Across Delivery Teams</h3>You will mentor consultants and contribute to capability uplift across Service Management delivery teams. This provides a structured opportunity to influence solution quality and strengthen your leadership profile within major SAP programmes.<h3>&nbsp;</h3>This role is designed for consultants who want to shape outcomes, influence enterprise service transformation direction, and strengthen their standing within the Australian SAP community. <h3>Task & responsibilities</h3><ul><li>Lead solution design for S/4HANA Service Management across Regular and Advanced Execution scenarios in Private and public cloud environments.</li><li>Drive alignment between business service strategy and enterprise architecture</li><li>Lead integration design across Service Management and SD, Finance and Procurement</li><li>Support Resource-Related Billing and Event-Based Revenue Recognition implementation approaches</li><li>Facilitate fit-to-standard workshops and executive design sessions</li><li>Provide delivery leadership across Agile and hybrid implementation environments</li><li>Coordinate cross-stream integration with CX platforms</li><li>Support post-go-live optimisation and remediation activities</li><li>Mentor consultants and contribute to capability uplift within delivery teams</li></ul> <h3>Qualification & experience</h3><ul><li>15 years + work experience in SAP Service Management and CRM</li><li>A degree in a Technology Discipline is required, or 5 years of work experience in lieu</li><li>Certification in S/4HANA Service Management Private Cloud</li></ul>

Enterprise S/4HANA Service Transformation Programmes

Senior SAP S/4HANA Service Management Consultant / Lead

The Developer Programmer will be responsible for designing, developing, testing, and maintaining software applications and systems that support business operations. You will work closely with management and operational teams to understand requirements and deliver scalable, secure, and user-friendly solutions.This role requires strong technical expertise, problem-solving ability, and a proactive approach to improving systems and workflows. <h3>Benefits</h3>In Sunnyday Carers Pty Ltd, we offer:<ul><li>Competitive salary package based on experience.&nbsp;</li><li>Opportunity to work in a growing organisation with strong industry impact.&nbsp;</li><li>Career progression and professional development opportunities.&nbsp;</li><li>Supportive and collaborative work environment.&nbsp;</li></ul> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Develop, test, and implement software solutions that meet organisational and system requirements.&nbsp;</li><li>Write and maintain efficient code while ensuring alignment with technical designs and quality standards.&nbsp;</li><li>Identify, troubleshoot, and fix software issues to maintain reliable system performance.&nbsp;</li><li>Analyse business needs and system workflows within the NDIS environment to define technical solutions.&nbsp;</li><li>Review existing systems and suggest improvements to address limitations and improve efficiency.&nbsp;</li><li>Contribute to system design decisions by providing technical input and recommending suitable solutions and upgrades.&nbsp;</li><li>Work closely with internal teams to convert operational and compliance needs into functional software features.&nbsp;</li><li>Build and support integrations between internal systems and external platforms, including CRM and service tools.&nbsp;</li><li>Create and maintain clear technical documentation, including system notes, guides, and process documentation.&nbsp;</li><li>Support secure system operations by ensuring data protection, reliability, and compliance with relevant standards.&nbsp;</li></ul> <h3>Qualification & experience</h3><ul><li>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.&nbsp;</li><li>Minimum 3 years of relevant work experience as a Developer Programmer.&nbsp;</li><li>Proficiency in programming languages such as Java, Python, C#, or JavaScript.&nbsp;</li><li>Experience with database management (SQL, MySQL, or similar).&nbsp;</li><li>Familiarity with web development frameworks and cloud-based systems.&nbsp;</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Excellent communication and documentation abilities.&nbsp;</li><li>Ability to work independently and collaboratively within a team.&nbsp;</li></ul>

Are you permanent resident or Australian citizen ?

Do you have current work right to work in Australia ?

Sunnyday Carers is seeking a skilled and motivated Developer Programmer to support the development and  maintenance of our systems and platforms.

Developer Programmer

A leading global business transformation and consulting organisation is seeking a Director - Digital Transformation to join its ANZ leadership team, with a focus on supporting major travel and hospitality clients.
This is a newly created role driven by continued growth across the travel portfolio. The position will suit a senior transformation leader with strong consulting capability, deep experience in customer experience and digital transformation, and the ability to shape strategic point of view, influence senior stakeholders, and lead complex client programs from concept through execution.
You will play a key role in helping enterprise clients reimagine customer journeys, modernise service operations, and unlock value through a combination of strategy, process optimisation, technology enablement, AI, automation and operating model transformation.
The role
<ul>
<li>Lead complex digital transformation initiatives across customer experience and service operations</li>
<li>Partner with senior client stakeholders to define transformation roadmaps, future-state strategies and business value cases</li>
<li>Develop compelling point-of-view material and strategic recommendations for client environments in the travel domain</li>
<li>Drive CX transformation programs across people, process and technology</li>
<li>Support initiatives spanning omnichannel service, self-service, automation, cloud platforms and AI-enabled customer experience</li>
<li>Facilitate customer journey analysis and service redesign across key customer touchpoints</li>
<li>Work closely with cross-functional consulting, delivery, technology and operations teams to deliver scalable outcomes</li>
<li>Contribute to solution shaping, opportunity development and broader growth across the ANZ travel portfolio</li>
</ul>
About you
<ul>
<li>Significant experience in digital transformation, CX consulting, customer operations transformation, or service transformation</li>
<li>Strong consulting capability, with the ability to engage at executive level and shape strategic recommendations</li>
<li>Experience leading enterprise-scale transformation programs across customer, operational or service environments</li>
<li>Exposure to customer experience transformation as a core capability</li>
<li>The ability to create high-quality presentations, transformation narratives and executive-facing recommendations</li>
<li>Experience working with or advising clients in travel, hospitality, tourism, aviation or broader service-based sectors will be highly regarded</li>
<li>Exposure to AI, automation and modern customer service technologies will be viewed favourably</li>
<li>Strong communication, facilitation and stakeholder management skills</li>
</ul>
Why join?
<ul>
<li>Newly created leadership role with strong visibility and influence</li>
<li>Opportunity to shape transformation outcomes across major travel-sector clients</li>
<li>Join a globally backed consulting and business transformation environment</li>
<li>High-impact role combining strategy, client engagement and delivery leadership</li>
<li>Strong remuneration package and executive-level career scope</li>
</ul>
Apply
if you are a senior transformation leader with a strong consulting background and experience across CX, digital strategy or service transformation, we would welcome a confidential discussion.Salary benefits: +Super +Bonus

A leading global business transformation and consulting organisation is seeking a Director - Digital

Director - Digital Transformation

Main Responsibilities and duties for the ICT Business Analyst will include:- Establishing ERP needs via business process analysis and consultation.- Analysing existing infrastructure and performing IT system enhancements.- Writing customized programs and scripts, as well as configuring ERP applications.- Developing user-friendly functionalities and interfaces.- Installing software and ensuring seamless integration with IT systems.- Performing diagnostic tests and resolving issues to optimize performance.- Providing technical support and training ERP end-users.- Preparing development progress updates and documenting ERP processes.- Adhering to company policies and industry regulations.- Keeping abreast of the latest ERP upgrades and offerings.&nbsp;Requirements:- Tertiary qualification in information technology, computer science, or similar preferred.- 1 year software power user (NetSuite desirable)- A background in business administration, project management, management or a related field will be advantageous.- In-depth knowledge of ERP development tools, coding languages, and business processes.- Great organisational and time management skills.- Exceptional interpersonal, collaboration, and communication abilities.- Excellent analytical and problem-solving skills.

We are currently seeking a motivated and experienced Enterprise Resources Planning (ERP) Specialist to join our team at our Perth branch in Kewdale

ICT Business Analyst

ICT Business Development Manager&nbsp;Industry: Fintech | IT Services &amp; BlockchainEmployer: Webcom Systems Pty Ltd.ABN: 60 623 717 493Location: Royal Park 5014Position: Full-time (38 hours per week), ongoingSalary: - $120,000 to $150,000 excluding superannuationPublished by- Efficient Recruitment services pty ltd on behalf of Webcom Systems Pty Ltd. <h3>Benefits</h3>Position Description – ICT Business Development ManagerWebcom Systems is seeking a highly motivated and commercially driven ICT Business Development Manager to join our growing team. As a leading provider of blockchain, fintech, and enterprise technology solutions, we are looking for a professional who can drive business growth and expand our presence across local and international markets.In this role, you will be responsible for identifying new business opportunities, developing client relationships, and promoting our innovative ICT solutions, including blockchain platforms, and remittance technologies. You will work closely with potential clients to understand their business needs and present tailored technology solutions that deliver value.The position also involves preparing proposals, negotiating commercial agreements, and collaborating with internal technical teams to ensure smooth project delivery. The ideal candidate will have strong communication skills, a proven ability to generate new business, and experience in ICT or technology-driven environments. <h3>Task & responsibilities</h3>Key Responsibilities:* Conduct market research and competitor analysis to identify emerging opportunities, customer demands, and growth areas within ICT, blockchain, and fintech sectors.* Develop and maintain a pipeline of prospective clients using industry networks, digital platforms, referrals, and targeted business development strategies.* Engage with existing and potential clients through meetings and presentations to identify business needs and uncover sales opportunities.* Analyse client requirements and recommend suitable ICT solutions, including blockchain platforms, fintech systems, and enterprise software services aligned with operational objectives.* Promote the organisation’s ICT products and services by delivering tailored presentations, demonstrations, and proposals to prospective and existing clients.* Prepare detailed commercial proposals, including pricing structures, service scope, and delivery timelines, ensuring alignment with client expectations and organisational capabilities.* Lead negotiations with clients to finalise agreements, contracts, and service terms while ensuring commercial viability and compliance.* Coordinate with internal technical teams, developers, and project managers to ensure smooth transition from sales to implementation and service delivery.* Oversee onboarding of new clients and facilitate effective delivery of ICT solutions in accordance with agreed specifications and timelines.* Maintain strong relationships with key clients to ensure satisfaction, encourage repeat business, and identify opportunities for additional services or solutions.* Monitor industry trends, regulatory developments, and technological advancements to support informed business development strategies.* Track sales performance, maintain accurate records of business development activities, and prepare reports on revenue, pipeline status, and market insights for senior management.* Contribute to organisational growth strategies by supporting marketing initiatives, partnerships, and expansion into new markets and industry sectors. <h3>Qualification & experience</h3>Skills and Experience Required:Bachelor’s degree or higher qualification.Minimum of 3–5 years of relevant experience in business development, sales, or client relationship management within the ICT, fintech, or technology sector.&nbsp;Strong understanding of ICT solutions, including blockchain technologies, fintech platforms, digital products, or enterprise software services.&nbsp;Demonstrated ability to identify new business opportunities, generate leads, and convert prospects into long-term clients.&nbsp;Experience in preparing business proposals, negotiating contracts, and managing commercial agreements.&nbsp;Proficiency in CRM systems, digital communication tools, and Microsoft Office Suite.&nbsp;Excellent communication, presentation, and stakeholder engagement skills, with the ability to liaise effectively with clients, partners, and internal technical teams.&nbsp;Strong analytical and strategic thinking skills, with the ability to assess market trends and contribute to business growth strategies.

How many years’ experience do you have relevant to the advertised position?

Are you happy to check your past work experience reference with your past employers?

Webcom Systems is seeking a highly motivated and commercially driven ICT Business Development Manager.

ICT Business Development Manager

Mobile Experts Brother Pty Ltd are currently seeking a full-time Hardware Technician for our business located in cairns.Your duties will include:Assess software and hardware needs to develop effective solutionsProvide technical support by responding to user inquiries and troubleshooting issuesModify and customise existing programs to meet user requirementsInstall, configure, and update relevant software applicationsOptimise the performance and efficient use of systems and equipmentSet up and manage computer networksDesign, develop, and maintain websitesDiagnose and repair peripheral devices such as printers, terminals, and modemsRepair and maintain mobile phones&nbsp;In return you will receive:• Package: $78000 per annum plus superannuation• Position: Full time (38 hours a week)• Ongoing support from our teamRequirements of position• AQF Associate Degree, Advanced Diploma or Diploma and at least 1 year of relevant work experience or 3 years of experience to substitute formal qualificationIf you are interested in this position, please send us your resume.Please note only email applications will be accepted and only shortlisted candidates will be contacted.

Repair expert needed! Competitive salary, career growth, health insurance & flexible work arrangements await.

Hardware Technician


                        
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